TERMS AND CONDITIONS
To ensure that group, meeting and event arrangements run smoothly, we comply with the terms and conditions stated below:
PROGRAM AND PARTICIPANT LIST
Final program and participant/rooming list will have to be sent to the hotel at least 14 days before arrival. We ask you to give us notice if any of the participants have any special needs or requests.
CHECK-IN AND CHECK-OUT
We confirm check-in from 3 pm. If you require an early check-in, we recommend reserving the hotel room from the night before. Check-out is at 12 noon.
VALIDITY OF PRICES
The agreed rates are given in connection to a booking in Continental Event. If the meeting or event is cancelled, other rates will apply for the accommodation.
The hotel reserves the right to adjust the prices due to changes of costs i.e. increased taxes, fees or other conditions out of control for the hotel. An increase of 5-10% per year may be expected.
CANCELLATIONS & REDUCTIONS
Cancellation and reduction policy of meeting, event and food & beverage (this includes any changes in the event date):
No. of days before event Attendee Reduction
Up to 90 days No charge
Up to 60 days 50 % charge
Up to 30 days 75 % charge
Up to 14 days 90 % charge
Less than 14 days All reductions are charged at full cost
Cancellation and reduction of overnight rooms – group policy over 10 rooms:
No. of days before event Room Nights Reduction
Up to 90 days No charge
Up to 60 days 50% charge
Up to 30 days 75% charge
Up to 14 days 90% charge
Less than 14 days All reductions are charged at full cost
For events with 80 participants or more, 50 % of the room rent must be prepaid to confirm the booking.
For weddings, we require a non-refundable deposit of the full room rental at the time of booking.
A penalty fee is calculated on basis of the full value of the reservation. The agreed rates are binding for both parties. For events for where the menu has not been decided, the basis for calculation is NOK 1000 per person for dinner events, and NOK 400 per person for meetings. Rent of premises is additional. Changes to the menu must be done no later than 7 days prior to the event.
All reductions must be sent in writing to: Continental Event
CREDIT AND PAYMENT
Charges for any services that are ordered in addition to the agreement, will be added to the invoice to the organizer. Credit must be applied in advance from the hotel. We reserve the right to credit check all applications. Applications must be sent no later than 14 days prior to arrival at the hotel. We charge a billing fee of NOK 250 per invoice.
DEPOSIT
The hotel reserves the right to ask for a deposit or bank warranty. All private events must be paid in advance.
RESPONSIBILITY FOR PARTICIPANTS’ BILL
For benefits not included in the agreement, every participant must settle their own bill. The organizing client is responsible for any unsettled bills, unless otherwise agreed.
SHIPPING COSTS AND PACKAGES
The organizer is responsible for all costs in relation to packages sent in connection to an event/stay. Shipping costs arriving at the hotel after the event/stay has taken place will be charged the sender.
SPECIAL CONDITIONS
Hotel Continental is not responsible for any gifts or valuable items (i.e. technical equipment) brought into the hotel.
Distribution of gifts, use of special equipment, flower arrangements, posters, use of signs, banners and flags must be clarified with the hotel prior to the event. It is prohibited to bring outside food and drinks to the event rooms.
Use of premises past the agreed time of conclusion will be charged per hour unless otherwise agreed.
The organizer is financially responsible for any damage done to Hotel Continental by any of the participants.
FORCE MAJEURE
Events outside Hotel Continental’s control such as strikes, lockouts, fire, lack of delivery etc., give the hotel the right to cancel the event without any obligations or fees.